Self Storage Manager, Inc.

Self Storage Manager, Inc. is a software company founded in 2000, with its headquarters located in Blue Bell, Pennsylvania. The company develops self-storage management software designed for single and multi-facility self-storage operators, providing a platform that standardizes and centralizes operational control across facilities with instant access to real-time information.

Business/Product Breakdown

Self Storage Manager, Inc. offers a comprehensive cloud-based management software platform that includes features such as electronic signature and digital storage of leases, advanced revenue management for vacant and rented units, integrated credit card processing, interfaces to leading gate systems and accounting systems, an Android tablet-based Site Walkthrough module for site audits and maintenance work orders, compatibility with multiple browsers, online reservations, rentals, and a customer portal for tenants to manage units, make payments, view account history, update information, enable auto pay, and schedule move outs. Additional components encompass SSM Text Messenger for automatic payment reminders and collections, an integrated Call Center Module with screen pop-up interface for lead tracking and ROI measurement, an optional Call Tracker Module for monitoring calls and agent performance, advanced API integrations for websites, lien processing, mailing, tenant insurance, revenue management, online auctions, cloud gate systems, business intelligence and analytics, and 24/7 customer support with a dedicated team and project manager for large operator implementations. The platform also incorporates fully integrated CRM for tracking leads, reservations, and marketing campaigns, e-commerce solutions to enhance online presence and revenue, cloud-based collection systems for reminders and alerts, cloud-based call tracking to measure ROI on ad campaigns, digital storage of leases with paperless contracts, mobile applications for site walkthroughs and work orders, and advanced revenue management to adjust unit rental prices from a corporate office.